Fir Stone: Create A One-Stop Solution from Source Procurement to Sales
Building materials industry / Canada
Fir Stone is a Canadian company dedicated to extracting and selling high
quality natural stone and quartz.
Fit Stone became one of the largest distributors in North America with its global supply
network, directly purchasing natural stone from importing countries of natural quality
stone, such as Italy, Norway, India, China, Turkey, Brazil, etc.. Its Canadian market
continues to expand to Northern British Columbia, Vancouver Island and Alberta.
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Cooperation Background
Fir Stone's original system is the traditional SAAS software more than ten years ago, the
function is not enough to support the market expansion plan, it is urgent to upgrade the system,
and actively seek new solutions through the company. Based on the special attributes of building
materials industry, Regentsoft creates a one-stop solution for Fir Stone from source procurement
to sales, creatively divides non-goods costs (shipping, tariffs, etc.) into unique codes,
supports multi-time zone, multi-currency, multi-tax system, and better supports customers'
overseas business development.
Business Challenges
Lack of systematic standard of internal business processes
The system did not timely adjust and record the business processes of
customers when multiple goods entering and leaving the warehouse, resulting in frequent
inventory/financial mismatch found in later statistics, such as: customer replacement before
delivery, slate breakage profit and loss, return to the warehouse, etc., resulting in
inventory problems for example, when the subsequent salesman operation distribution orders,
the system found inventory of certain product is sufficient and the warehouse is not
actually stocked.
Untimely O&M response of the existing system
Problems occur frequently, but the response time of the existing
operation and maintenance team is more than one week, which seriously affects the daily
business operation of customers.
Separated business and finance, complicated
reconciliation
The existing system only records the relevant information of business
process documents and goods inventory, and financial personnel need to record and regularly
reconcile with separate financial data. The recording and reconciliation process is
cumbersome and error-prone.
Solution
Multi-time zone, multi-currency, multi-tax type
The customer's suppliers are located in different countries and the
settlement currency is USD/RMB. The customer is located in Canada, of which the east and
west time zone span is large, selling in Canadian dollars and having various tax types such
as national tax, provincial tax, compound tax, exemption, etc.. Regentsoft system supports
setting local currency, exchange rate, complete multi-currency exchange rate calculation
against local currency; support multi-time conversion and synchronization; and support the
setting of taxes, set separately calculated or tax total.
Design dashboards in product and customer
dimensions respectively
Product Dashboard: Based on the product dimension, it can easily query
the total inventory, total purchase, total sales and other information of all goods, and can
query the cost and entry and exit changes of each unique code under each item number.
Customer Dashboard: Based on the customer dimension, it can easily
query the basic information of all customer channels, and can query the account status of
each customer, such as orders, invoices, invoices, receivables, payables, deposits and other
business and financial statistics.
Divide Non-product costs (freight, customs
duties, etc.) into unique code
This customer procures goods from all over the world, involving sea
transportation, and consequently, exists sea transportation costs, packing and unloading
containers, tariffs, spot check fines, transportation profit and loss, etc. Therefore, the
design is to enter the total amount of such non-freight costs for a specific batch after the
purchase is placed in storage, and carry out cost allocation for all unique codes under the
batch (evenly distributed according to the number of unique codes), and include the cost
amount of unique codes so that the sales can see the accurate unique code cost in time,
better communicate with customers, and protect the company's income.
System decoupling modular sales
The customer's business is simple, only involving supply chain,
distribution, logistics and related modules. Nebula supports decoupling modules, only
providing the required parts, and the delivery process is online remote delivery, improves
efficiency and results.
Data Effects
At present, Fir Stone had quickly the system gone-live through online delivery and remote
operation and maintenance, improving the entire business process from source supply chain
procurement to sales completion, and increasing enterprise operation efficiency.
